Informativa sulle spedizioni
Our delivery time starts from the moment an order is accepted and includes a 24 to 48 hour period where your items will be processed and dispatched. Please note, this can take longer during sale.
Once your order has left us, you’ll receive an email with your tracking information so you can follow its progress. You can also check the status of your delivery by viewing My Orders in your account.
Before we can dispatch your purchase, we may need to confirm your details with your card issuer. We’ll do our best to keep delays to a minimum. We work closely with our shipping partners to minimize the potential impact of customs delays.
You can rest assured that we'll keep your purchase safe until it reaches you. Your order is insured against theft and accidental damage during delivery. Once your purchases have been delivered to the specified address and signed for, they are no longer covered by insurance. If you are unavailable when your package arrives, our courier will make two more attempts to deliver your purchase.
Free shipping on orders over €250. Times are estimates from dispatch and exclude any customs clearance. Your final shipping cost is calculated at checkout based on destination and order weight. Our delivery options may vary, view what's currently available at checkout.
| Netherlands | 1–2 business days | €5 |
| Belgium, Germany, Luxembourg | 2–3 business days | €7 |
| France, Austria, Ireland, Italy, Spain, Portugal | 2–4 business days | €10 |
| Nordics & Central/Eastern Europe | 3–6 business days | €15 |
| United States & rest of world | 5–8 business days | €20 |
Depending on your location, the courier service that delivers your order may differ to the delivery partner who collects your return.
Our shipping partner, DHL, offers you the flexibility to make changes to your delivery while it’s on its way to you using DHL On Demand Delivery (ODD). Whether you need to schedule a delivery for another day or remove the signature requirement, ODD makes it easy for you.
Once your order has left us and is with DHL, they will contact you via SMS and/or email to let you know when to expect the delivery. If ODD is available in your location, this message will also contain a link to the ODD site. All you need is your tracking (shipment waybill) number.
If your estimated delivery date doesn’t suit, you have the option to select another date within 5 working days.
Where available, you’ll also be able to select a timed window to receive your order.